1. In accordance with the Act, the customer may resign from the goods purchased in the store terrasklep.pl without giving a reason within 14 days from the date of receipt of the shipment. Return shipment is at our expense. Please refer to the following documents:
Instruction on withdrawal from the contract
Model withdrawal from the contract
Return procedure:
1 - Contact us for a return
2 - Preparation by the customer of the shipment with the attached model of withdrawal from the contract and a receipt
3 - Contact us to arrange a pick-up date
4 - After receiving the parcel, we make a transfer for the returned goods